FAQs

ZONE 1: FREE SHIPPING OVERNIGHT ON ORDERS $125.00 AND UP 
Hit the minimum of $125.00 to avoid ship charge 
CT, NY, MA, ME, NJ, NH, RI, VT     

NATIONWIDE ZONES 2-5
Shipments are shipped priority overnight Mon-Thur due to the perishable nature of our products.  Overnight shipments will have a charge added determined by order size. Charges will decrease as your order value increases. Orders received Thursday after cut off time will ship Monday for the following week unless arrangements are made directly with our help number (978) 496-9662

ZONE 2: BETTER RATES START $125.00 ($240.00 & UP FOR BEST)
DC, DE, GA, KY, MD, NC, OH, PA, SC, TE, VA, WV 

ZONE 3: BETTER RATES START $125.00 ($240.00 & UP FOR BEST)
AL, IA, AR, FL, IL, LA, MS, MI, MO, MN, WI

ZONE 4: BETTER RATES START $125.00 ($240.00 & UP FOR BEST)
AZ, CO, CA, ID, KS, MT, NM, ND, NV, NE, OR, OK, SD, TX, UT, WY, WA 

ZONE 5: MIN ORDER $240.00 (best rates $240.00 & up)
AL, PR

SHOPPING:
1) Pick a crate or build your own by shopping categories 2) Additional items may be added onto pre-designed crates before checkout by adding items from categories.  

GIFTING:
There is an option to include a gift message at checkout. We will will include your message on it's own beautiful customized sheet.  

ORDER BY & DELIVERY:
Orders for next day delivery are accepted Monday – Thursday before 10AM EST. (Example: Order Thursday before 10am and receive delivery Friday or Saturday between 12-8pm). Orders placed after 10AM Thursday cut-off will not qualify.  Those orders will ship Monday for Tuesday unless special arrangement is made by calling (978) 496-9662

WEEKEND USAGE:  We highly recommend ordering by Wednesday for weekend usage.  The extra day ensures your delivery will be on time should there be a rare Fed Ex delivery issue.   

ORDERS FOR VACATION HOMES AND AS GIFTS:
It will get there as long as you provide a shipping address and name. 

PACKAGING
CRATE:  Insulated crates have enough ice to keep contents in a safe temp zone for a 2 day shipment in 100 degree. You should open your crate on arrival to refrigerate or add extra ice to the package.
FOOD:  Food is either pre-cooked or raw in vacuum seal packaging.  Each item has suggestions for cooking instruction.  You can either open and enjoy immediately or store under refrigeration or freeze future use.